Local Government Self Assessment

Rate your local government’s compliance with each of the following 25 statements:
5: full 4: mostly 3: partial 2: limited 1: lacking

Select Municipality
Select Job Code
1. Local government leaders, both elected and appointed, provide leadership and visible participation in initiatives and on standing committees to offer better and more responsive municipal services at an efficient cost.
Lacking     Limited     Partial     Mostly     Full    
2. A multi-year budget is in place with defined financial forecasts, operational measurements, staffing levels and alternative scenarios to guide your local government. The budget is updated and communicated regularly to the staff, elected officials, citizens, and businesses.
Lacking     Limited     Partial     Mostly     Full    
3. Comprehensive master plan has been updated within the last 5 years to guide the appropriate use of the land and built environment within your municipality in order to protect the public health and safety and to promote general welfare.
Lacking     Limited     Partial     Mostly     Full    
4. A Dashboard with performance measurements and targets is established so the local government delivers ever-improving services to its citizens and businesses. Results are compared to benchmarks, with progress documented, reviewed, and communicated on a regular basis.
Lacking     Limited     Partial     Mostly     Full    
5. Bond ratings of Baa or better with debt load less than 1% of taxable value; debt restructuring investigated annually.
Lacking     Limited     Partial     Mostly     Full    
6. Fund Balance is adequate to meet the needs of the community
Lacking     Limited     Partial     Mostly     Full    
7. Audit results meet or exceed acceptable accounting practices with no deficit spending or serious issues identified.
Lacking     Limited     Partial     Mostly     Full    
8. Citizen, business and staff satisfaction is routinely measured and analyzed to identify areas for improvement. Action plans are developed to address prioritized issues in a timely manner.
Lacking     Limited     Partial     Mostly     Full    
9. Capital Improvement plan in place with appropriate funding sources identified to pay for future infrastructure and other capital improvements.
Lacking     Limited     Partial     Mostly     Full    
10. Asset management policies are in place to optimally plan, establish, implement and monitor infrastructure needs.
Lacking     Limited     Partial     Mostly     Full    
11. Population, enrollment, demographic, business activity, employment and property value trends understood and reflected in long term strategic plans.
Lacking     Limited     Partial     Mostly     Full    
12. Emergency preparedness plans are in place, regularly updated, practiced and effectively coordinated with county, state and federal programs.
Lacking     Limited     Partial     Mostly     Full    
13. Joint collaborative efforts with other local governments in the region are established and regularly assessed to provide more efficient and timely delivery of services. Opportunities for additional collaborative agreements are explored regularly. Critical constrained resources are identified and dealt with effectively.
Lacking     Limited     Partial     Mostly     Full    
14. Communication with union leadership occurs frequently regarding local government effectiveness efforts, and collective bargaining agreements are negotiated consistent with the messages communicated.
Lacking     Limited     Partial     Mostly     Full    
15. Accountable, multidisciplinary teams are established to develop, document, track and implement improvements and reduce waste on a continuous basis to provide better services at lower cost in less time. Every staff member is involved and expected to proactively participate in the team structure.
Lacking     Limited     Partial     Mostly     Full    
16. An effective method is in place to quickly resolve and prevent problems that impact the effectiveness, cost, or delivery of the services provided.
Lacking     Limited     Partial     Mostly     Full    
17. The most effective technologies, tools, resources, and supplies are available when and where needed.
Lacking     Limited     Partial     Mostly     Full    
18. Processes are being continually improved through implementation of efficiencies, redesign for simplification, elimination of non-value added steps, and reduction of lead times and backlogs.
Lacking     Limited     Partial     Mostly     Full    
19. Education and training is provided to all staff members in support of a never-ending improvement approach to enhancing local government effectiveness. Performance reviews are administered regularly, with appropriate accountability, recognition, and reward systems in place.
Lacking     Limited     Partial     Mostly     Full    
20. Employee benefits and legacy costs are routinely reviewed for competitiveness with comparable local governments elsewhere. Insurance carriers, pension providers, and other contractual services are regularly solicited for ideas to provide better and more responsive service for less cost.
Lacking     Limited     Partial     Mostly     Full    
21. Online web-based services are in place, such as initiatives like automated electronic information processing, web-based tools, social media, e-purchasing, online form submission, and paperless financial transactions.
Lacking     Limited     Partial     Mostly     Full    
22. Critical constrained resources are identified and dealt with effectively.
Lacking     Limited     Partial     Mostly     Full    
23. Workforce flexibility is being continually increased by cross training and planned job rotation.
Lacking     Limited     Partial     Mostly     Full    
24. All municipal processes have inherent mistake-proof and fail-safe mechanisms in place to reduce errors and accidents, while being well understood and practiced by all personnel within the local government. Workplaces exhibit good ergonomic design principles.
Lacking     Limited     Partial     Mostly     Full    
25. All stakeholders, whether citizens, businesses, elected officials, appointed leaders, or staff personnel understand, are committed to and proactively strive to measurably enhance the effectiveness of local government services.
Lacking     Limited     Partial     Mostly     Full    
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